Dolphin Manor Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds35
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Learning disabilities, Mental health conditions, Physical disabilities, Sensory impairment
- Last inspected2018-10-27
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
People describe an atmosphere where residents feel valued and safe. Staff take time to treat each person with warmth, and the home makes real efforts to keep families involved in their loved one's care.
The eight family priority themes
- Staff warmth55
- Compassion & dignity60
- Cleanliness55
- Activities & engagement50
- Food quality50
- Healthcare50
- Management & leadership65
- Resident happiness55
What inspectors found
Inspected 2018-10-27
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the September 2018 inspection. This domain covers training, care planning, healthcare access, and nutrition. The published summary does not include specific observations, staff training records, or detail about how care plans are written or reviewed. No quotes from residents, relatives, or staff are recorded in the available text. The Good rating indicates inspectors were satisfied with the evidence they reviewed, but the level of detail available to families is very limited.Is this home caring?
The Caring domain was rated Good at the September 2018 inspection. This domain covers staff warmth, dignity, respect, and how well staff support independence. The published summary does not include specific inspector observations of staff interactions, named examples of dignified practice, or quotes from residents and relatives about how they are treated. The Good rating indicates inspectors were satisfied, but the evidence base available here is general rather than specific.Is the home responsive?
The Responsive domain was rated Good at the September 2018 inspection. This domain covers activities, individuality, engagement, and end-of-life planning. The published summary does not describe the activity programme, name any specific activities offered, or indicate how the home supports people with advanced dementia who cannot join group sessions. No information is available about how end-of-life preferences are recorded or reviewed. The Good rating indicates inspectors were satisfied with what they found, but specifics are absent from the published text.Is the home well-led?
The Well-led domain was rated Good at the September 2018 inspection. The registered manager at the time of inspection was Mrs Jaydene Elizabeth Porter, with Mrs Linda Mac Donnell listed as the nominated individual. The home is run by Leeds City Council. The published summary does not describe how the manager is visible to residents and staff, how governance is structured, or how the home handles complaints and feedback. The Good rating suggests inspectors were satisfied with leadership and oversight, but no specific observations or examples are recorded in the available text.
Source: CQC inspection report →
What the evidence base says
The home welcomes adults of all ages who need specialist support — whether that's physical disabilities, sensory impairments, or mental health conditions. They're equipped to care for people whose needs don't fit simple categories. For those living with dementia, the staff understand the importance of maintaining dignity and involving families closely in care decisions. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Dolphin Manor scores in the mid-range because the inspection report published in October 2018 contains very limited specific detail across most themes. The Safe domain was rated Requires Improvement, which weighs on the overall picture, while the remaining four domains were rated Good but without the specific observations, quotes, or data points needed to score higher.
Homes in Yorkshire & Humberside typically score 68–82.The three-lens summary
What families tell us
People describe an atmosphere where residents feel valued and safe. Staff take time to treat each person with warmth, and the home makes real efforts to keep families involved in their loved one's care.
What inspectors have recorded
The care team shows genuine availability when families need them. While most staff bring thoughtfulness to their work, there have been times when meal routines felt rushed or morning care didn't run smoothly.
How it sits against good practice
If you're considering Dolphin Manor, visiting will give you the clearest picture of whether it feels right for your family.
Worth a visit
Dolphin Manor, on Stonebrigg Lane in Leeds, was rated Good overall at its inspection in September 2018, with four of five domains rated Good and one domain, Safe, rated Requires Improvement. The home is run by Leeds City Council and registered for up to 35 people, covering a wide range of needs including dementia, learning disabilities, mental health conditions, physical disabilities, and sensory impairment. A review of available information carried out in July 2023 found no evidence requiring a reassessment of the rating, so Good remains the current status. The most important thing to understand before visiting is that this inspection is now over six years old. The published report contains very little specific detail about what inspectors actually observed, which makes it genuinely difficult to give you a confident picture of day-to-day life here. The Requires Improvement rating in Safe is the area to probe most carefully on a visit. Ask the manager what was found to be below standard in 2018, what changed as a result, and whether there has been a follow-up inspection since. The answers will tell you a great deal about how this home responds when things need to improve.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Dolphin Manor Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Dolphin Manor Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where dignity meets specialist care for complex needs in Leeds
Residential home in Leeds: True Peace of Mind
Finding the right place for someone with complex needs takes real courage. Dolphin Manor in Leeds supports people with everything from dementia to learning disabilities, mental health conditions to sensory impairments. Families talk about feeling welcomed into the care process, with staff who respond quickly when needed.
Who they care for
The home welcomes adults of all ages who need specialist support — whether that's physical disabilities, sensory impairments, or mental health conditions. They're equipped to care for people whose needs don't fit simple categories.
For those living with dementia, the staff understand the importance of maintaining dignity and involving families closely in care decisions.
“If you're considering Dolphin Manor, visiting will give you the clearest picture of whether it feels right for your family.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Dolphin Manor scores in the mid-range because the inspection report published in October 2018 contains very limited specific detail across most themes. The Safe domain was rated Requires Improvement, which weighs on the overall picture, while the remaining four domains were rated Good but without the specific observations, quotes, or data points needed to score higher.
Homes in Yorkshire & Humberside typically score 68–82.The three-lens summary
What families tell us
People describe an atmosphere where residents feel valued and safe. Staff take time to treat each person with warmth, and the home makes real efforts to keep families involved in their loved one's care.
What inspectors have recorded
The care team shows genuine availability when families need them. While most staff bring thoughtfulness to their work, there have been times when meal routines felt rushed or morning care didn't run smoothly.
How it sits against good practice
If you're considering Dolphin Manor, visiting will give you the clearest picture of whether it feels right for your family.
Worth a visit
Dolphin Manor, on Stonebrigg Lane in Leeds, was rated Good overall at its inspection in September 2018, with four of five domains rated Good and one domain, Safe, rated Requires Improvement. The home is run by Leeds City Council and registered for up to 35 people, covering a wide range of needs including dementia, learning disabilities, mental health conditions, physical disabilities, and sensory impairment. A review of available information carried out in July 2023 found no evidence requiring a reassessment of the rating, so Good remains the current status. The most important thing to understand before visiting is that this inspection is now over six years old. The published report contains very little specific detail about what inspectors actually observed, which makes it genuinely difficult to give you a confident picture of day-to-day life here. The Requires Improvement rating in Safe is the area to probe most carefully on a visit. Ask the manager what was found to be below standard in 2018, what changed as a result, and whether there has been a follow-up inspection since. The answers will tell you a great deal about how this home responds when things need to improve.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Dolphin Manor Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Dolphin Manor Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where dignity meets specialist care for complex needs in Leeds
Residential home in Leeds: True Peace of Mind
Finding the right place for someone with complex needs takes real courage. Dolphin Manor in Leeds supports people with everything from dementia to learning disabilities, mental health conditions to sensory impairments. Families talk about feeling welcomed into the care process, with staff who respond quickly when needed.
Who they care for
The home welcomes adults of all ages who need specialist support — whether that's physical disabilities, sensory impairments, or mental health conditions. They're equipped to care for people whose needs don't fit simple categories.
For those living with dementia, the staff understand the importance of maintaining dignity and involving families closely in care decisions.
Management & ethos
The care team shows genuine availability when families need them. While most staff bring thoughtfulness to their work, there have been times when meal routines felt rushed or morning care didn't run smoothly.
“If you're considering Dolphin Manor, visiting will give you the clearest picture of whether it feels right for your family.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
